Frequently Asked Questions


what states do you offer care in?

Kristin is currently licensed in the states of Massachusetts and New Hampshire, so can accept clients in those states only at this time.

How are your methods different from other practitioners?

Kristin uses her extensive training and experience within allopathic and functional medicine to find imbalances and problems that are typically misunderstood and/or misdiagnosed by conventional medicine practitioners who attempt to address the symptoms, not the root cause/damaged system.  She incorporates her coaching background to help clients facilitate change at their own pace, in a way that works for them.

How long does it take to see results?

Results vary by each person. Some people feel dramatic improvement within the first weeks or month, others may take a longer. Remember, your body didn’t fail overnight. Years of stress and illness takes its toll, and it takes a proper amount of time to restore.

How many tests do i have to do and how much does it cost?

You are not required to do ANY tests in order to see benefits when working with us, but some clients prefer to use some testing data to find subtle underlying causes of their symptoms.  This generally offers more rapid results and helps to target your therapy.  We do ask that clients upload their labs from the past two years via the patient portal for review at least 48 hours before their initial visit.

What is your cancelation and rebooking policy?

In order to reserve your time, all appointments are prepaid at the time of booking. If for any reason you cannot make your appointment, please let us know at least 48 hours before your scheduled time, so we can reschedule accordingly. New client paperwork requires at least 48 hours to complete and review, and returning clients typically schedule weeks in advance. Therefore, we are not able to reschedule with short notice in most instances and would otherwise lose income when a client no-shows or late cancels an appointment. Missed appointments will be refunded at 50% of the prepaid rate.

Do you take health insurance?

While we don’t accept health insurance, many health insurance companies do allow consulting and coaching by an RN to be paid for through FSA and HSA accounts. You are able to pay using these cards through our payment system.  We encourage all clients using these accounts as payment to confirm that their insurer permits coaching by an RN.  Some insurers may require a letter of medical necessity (LMN) from your primary care provider to be submitted to them prior to approval.  More often than not, your insurance will allow you to use FSA and HSA funds to receiving coaching from me, but be sure to confirm this prior to scheduling. We don’t accept health insurance because when clinics bill health insurance companies directly, the providers are required to become participating providers. The provider must sign a contract that allows the insurance company to determine which services they will and will not provide and how much they can charge for those services.  A participating provider must agree to accept the fees the insurance company establishes, regardless of whether the fees are reasonable or applicable to that practice. In general, these established fees cover the actual cost of the briefest (and we believe the lowest quality) care and would make us unable to provide the time-intensive, well-researched care that we offer.

Can I write with questions between visits? 

We offer a messaging service to current clients to answer clarifying questions between visits.  You will get access to this and the messaging service after scheduling your first visit.  If you have new concerns, ongoing conditions, or questions that require a detailed response, an appointment will be necessary.  This can often be arranged within several days, depending on schedule availability.  Beyond this, we are very firm in devoting business hours to our scheduled clients and reserving private hours for family.  We answer messages during business hours, and strive to reply promptly.  If we are unavailable for any extended reason such as vacation, you will receive a notification.